Insights from Nespresso’s Digital Transformation Journey

Explore the compelling story of Nespresso’s digital transformation as shared by Koen Platteeuw, senior product manager at Nestle, a longtime Acquia partner and advocate of Drupal. This insightful presentation dives into Nespresso’s initial struggles with an ambitious tech overhaul from 2019 to 2022, highlighting the factors behind the setbacks and the lessons learned from a failed "big bang" approach. Koen explains how Nespresso redefined its strategy by shifting to a pragmatic, step-by-step transformation using composable architecture in partnership with Acquia. 

By prioritizing business goals, fostering cross-functional collaboration, and focusing on a future-proof infrastructure, Nespresso turned challenges into opportunities. Discover the importance of maintaining a running business during transformation, the pivot to composable solutions, and the role of Acquia in providing support and expertise during critical junctures. With actionable insights and practical strategies, this story is a must-read for any organization undergoing digital transformation.